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Request Service

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Start, Stop or Update Utility Service


Dora Utilities is here to make managing your water and natural gas service as simple as possible. Whether you are establishing service at a new address, moving to another location, closing an existing account, or need to make changes to your account information, our staff is ready to assist you.
 

New Service

To establish new water or natural gas service, please contact our office at (205) 648-6363. A member of our staff will explain the application process and provide a complete list of the information and documentation required to establish service.
 

Transfer Service

If you are moving from one location to another within the Dora Utilities service area, contact our office to discuss transferring your existing service. We will help coordinate the change and let you know if any additional information is required.
 

Stop or Disconnect Service

If you are moving or no longer need utility service at a location, please contact us to request that your service be discontinued. Be prepared to provide your account information, the service address, requested termination date, and any forwarding information needed to complete your account.
 

Update Your Account

Need to update your mailing address, telephone number, contact information, or other account details? Give our office a call and our staff will assist you with making the appropriate changes.
 

Need Help?

For questions about starting, stopping, transferring, or updating your service, contact Dora Utilities at (205) 648-6363.
 

You may also visit our office at:

Dora Utilities – Midway Plaza
2215 Highway 78, Suite 10
Dora, AL

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