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Report a Problem  --- 

If You Suspect a Gas Leak

A gas leak is a rare occurrence, but for your protection, 24-hour emergency service is available. Call (205) 648-6363.

If You Smell Gas

In its natural state, natural gas is both colorless and odorless. For your safety, a chemical ingredient is added which smells like rotten eggs. This unpleasant odor is for your protection in the event of a gas leak.

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If the Odor Is Extremely Strong

If you suspect a gas leak, check your pilot lights or see if a burner valve has been left partially on. If you can’t find the source, open windows and doors to disperse the gas and call (205) 648-6363.

24-Hour Emergency Service

If the odor is extremely strong, leave the building at once. Call (205) 648-6363 from a neighbor’s phone. Do not use your phone or light any matches. Do not operate switches or electrical devices or pull any plugs from outlets. Any of these actions could ignite gas that may have accumulated.

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